On this episode I catch up with Claire Santamaria, Vice President, Yorkdale Shopping Centre and talk about how Canada's most productive shopping mall is dealing with the COVID-19 crisis and looking ahead to the busy holiday season leveraging decades of experience and a strong team to help bring the year home. Next live from New York I interview a long time friend, colleague and retail industry veteran Bill Bass, CMO at Full Beauty Brands. Bill shares lessons learned leading eCommerce at brands such as Sears.com and Lands End, the strategic moat of plus size fashion and invaluable insights into the state and future of eCommerce.
Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos makes Personalization EASY by helping you connect with your customers, connect with your data, and connect with your systems. Learn HOW at www.realcustomerengagement.com.
On this episode I catch up with Claire Santamaria, Vice President, Yorkdale Shopping Centre and talk about how Canada's most productive shopping mall is dealing with the COVID-19 crisis and looking ahead to the busy holiday season leveraging decades of experience and a strong team to help bring the year home.
Next live from New York I interview a long time friend, colleague and retail industry veteran Bill Bass, CMO at Full Beauty Brands. Bill shares lessons learned leading eCommerce at brands such as Sears.com and Lands End, the strategic moat of plus size fashion and invaluable insights into the state and future of eCommerce.
But first, lets check in with Claire from Yorkdale
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Thanks to Claire and Bill for being my guests, and omNovos for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!