The Voice of Retail

Decoding The True Cost of Retail Fraud: Insights with Kim Sutherland, VP of Fraud and Identity at LexisNexis Risk Solutions

Episode Summary

In this episode, we're talking about evolving fraud trends in retail with Kim Sutherland, Vice President of Fraud and Identity from LexisNexis Risk Solutions. Explore strategies for mitigating fraud risks while maintaining a seamless customer experience. Gain insights from the True Cost of Fraud study, which revealed the significant financial impact on businesses globally. Discover how enterprises balance investment in fraud prevention with profitability, leveraging technology and data analytics to effectively detect and combat fraudulent activity.

Episode Notes

In this episode, we're talking about evolving fraud trends in retail with Kim Sutherland, Vice President of Fraud and Identity from LexisNexis Risk Solutions. Explore strategies for mitigating fraud risks while maintaining a seamless customer experience. Gain insights from their latest True Cost of Fraud study, which revealed the significant financial impact on businesses globally. Discover how enterprises balance investment in fraud prevention with profitability, leveraging technology and data analytics to effectively detect and combat fraudulent activity.

 

About Kimberly

Kimberly Sutherland is vice president of fraud and identity strategy at LexisNexis® Risk Solutions. Based in Alpharetta, Georgia, she leads the commercial market strategy for consumer fraud analytics, identity verification, authentication and fraud investigations for LexisNexis Risk Solutions in the U.S. and Canada.

Kim joined LexisNexis Risk Solutions in 2006 and has more than 20 years of experience leading business strategy, product management, and professional services.

Kim has received multiple recognitions as one of the Top 100 Leaders in Identity, named a Top 50 Women Leader in Software as a Service in 2020, and Cybersecurity Woman of the Year by the Cybersecurity Excellence Awards in 2021, 2022 and 2023.

Kim serves on the boards of the Identity Theft Resource Center and Women in Identity and represents LexisNexis Risk Solutions in the Better Identity Coalition and the Open Identity Exchange (OIX). 

Sutherland is a graduate of Vanderbilt University and Otterbein University.