In this episode I kick off with an interview with Duncan Fulton, Chief Corporate Officer for Restaurant Brands International, better known as Tim Hortons, Burger King and Popeyes. Recorded live in a busy media room at the Restaurant Canada trade show in Toronto early March, Duncan takes us through the strategy and culture driving 27,000 restaurants in 110 countries with a new restaurant opening every seven hours and how to figure out the right pace of change in any organization. Next Carl Boutet, Chief Strategist for Studio RX, recorded from his office in Montreal. We catch up after missing each other in January at the NRF Big Show and talk about his visit to Asia and China earlier in the year, observations from his tour and lessons learned that we can apply to our situation today dealing with COVID-19 and how the Chinese are pulling themselves out of the crisis.
Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.
In this episode I kick off with an interview with Duncan Fulton, Chief Corporate Officer for Restaurant Brands International, better known as Tim Hortons, Burger King and Popeyes. Recorded live in a busy media room at the Restaurant Canada trade show in Toronto early March, Duncan takes us through the strategy and culture driving 27,000 restaurants in 110 countries with a new restaurant opening every seven hours and how to figure out the right pace of change in any organization.
Next Carl Boutet, Chief Strategist for Studio RX, recorded from his office in Montreal. We catch up after missing each other in January at the NRF Big Show and talk about his visit to Asia and China earlier in the year, observations from his tour and lessons learned that we can apply to our situation today dealing with COVID-19 and how the Chinese are pulling themselves out of the crisis.
But first, let’s jump right into my conversation with Duncan from RBI
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Thanks to Duncan and Carl for being my guests on this episode. Speaking of doing business in China, I’m thrilled to announce that in partnership with some of the top thought leaders in the space I’ve launched a new podcast, Global E-Commerce Tech Talks! Be sure and check out our trailer episode now available on all the major platforms to learn more. Now let’s take a look the top retail stories with Retail This Week for the week of April 6th, 2020.
That’s a wrap on this edition of The Voice of Retail. If you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, please rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!