In this episode an interview with RCC Independent Retail Ambassador of the Year Kendall Barber and her Edmonton based footwear business Poppy Barley. We explore the origins of the business, the move to physical retail, and how this award winning retailer sets and follows a North Star for its brand. Then, part one of a feature interview with Rob Shields, veteran retailer and retail loyalty visionary as we talk about the intersection of loyalty programs, true customer loyalty and brand as Rob declares “the dividend of digital is data”. Next, an interview with RCC’s Stephanie Lear as she dishes on the great thought leadership content you’ll find on the stage at STORE 2019 coming up in a couple of weeks and last but certainly not least a quick chat with Canadian Retailer Editor-In-Chief Sean Tarry as he introduces the latest edition, the Food & Grocery edition
Welcome to the Voice of Retail for the week of May 6th 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada and sponsored by Stream Commerce, North America’s fastest growing Shopify Plus agency, learn more at www.streamcommerce.com
In this episode an interview with RCC Independent Retail Ambassador of the Year Kendall Barber and her Edmonton based footwear business Poppy Barley. We explore the origins of the business, the move to physical retail, and how this award winning retailer sets and follows a North Star for its brand.
Then, part one of a feature interview with Rob Shields, veteran retailer and retail loyalty visionary as we talk about
the intersection of loyalty programs, true customer loyalty and brand as Rob declares “the dividend of digital is data”.
Next, an interview with RCC’s Stephanie Lear as she dishes on the great thought leadership content you’ll find on the stage at STORE 2019 coming up in a couple of weeks (May 28/29, get your tickets at www.storeconference.ca)
and last but certainly not least a quick chat with Canadian Retailer Editor-In-Chief Sean Tarry as he introduces the latest edition, the Food & Grocery edition
Last but not least I’ll cover off the top retail news of the week including Roots continued global expansion plans, Walmart Canada invests $200 million on store network, Best Buy’s Ron Wilson at RCC’s 2019 Distinguished Retailer of the Year Award, Tokyo Smoke opens up in old HMV space in Toronto, Amazon Go opens in NYC to massive lines (um, defeating the purpose, no?) and wardrobe rental services up close.
That’s a wrap on this edition of The Voice of Retail, if you liked this podcast you can subscribe on iTunes or your
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I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or on LinkedIn
Join me again next week for my interview with Walter Robb, co-founder of Whole Foods, part two of my interview with Rob Shields and Dr. Sylvain Charlebois Senior Director, Agri-Food Analytics Lab at Dalhousie University and frequent commentator on the grocery sector in Canada.
Until then, have a great week!