The Voice of Retail

Gillian Stein CEO of Henry's, Canada's largest independent photographic/digital retailer and certified professional coach Natalie Dumond talks courageous cultures and brave leadership

Episode Summary

In this episode I welcome Gillian Stein, CEO of Henry’s, a family-owned and -operated business, that first opened its doors in 1909 and is now Canada's largest independent photographic and digital retailer.   Gillian takes us through the evolution of the retail brand, the ying and yang of being a mid-sized retailer, and the importance of staying true to your values. Next, Natalie Dumond, certified professional coach and certified Dare to Lead facilitator, joins us for a discussion around the power of brave leadership, courageous  cultures and gives us a sneak peak of what she will be presenting live on the main stage at Retail Council of Canada’s annual Retail Human Resources conference in March.

Episode Notes

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.

In this episode I welcome Gillian Stein, CEO of Henry’s, a family-owned and -operated business, that first opened its doors in 1909 and is now Canada's largest independent photographic and digital retailer.   Gillian takes us through the evolution of the retail brand, the ying and yang of being a mid-sized retailer, and the importance of staying true to your values.

Next, Natalie Dumond, certified professional coach and certified Dare to Lead facilitator, joins us for a discussion around the power of brave leadership, courageous  cultures and gives us a sneak peak of what she will be presenting live on the main stage at Retail Council of Canada’s annual Retail Human Resources conference in March.

But first, let’s jump right into my conversation with Gillian from her studio offices in downtown Toronto

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Thanks to Gillian and Natalie for being my guests on this episode.  Well  Now let’s hit the highlights of the retail news in Canada and around the world with Retail This Week for the week of February 24 , 2020

That’s a wrap on this edition of The Voice of Retail.  If you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, please rate and review, and be sure and recommend to a friend or colleague in the retail industry.

I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn

Until next time, have a great week!