In this episode I’m in Ottawa talking with Lee Valley Tools President & CEO Robin Lee and Jason Tassé, Chief Operating Officer about the rich heritage of this Canadian retailer, their unique retail format and adapting to the COVID-19 crisis with innovations such as the new Contactless Shopping Capability for Stores Across Canada Next, veteran urban planner and author Joe Berridge talks about what makes our cities great, the current and potential impacts on cities with the massive changes happening today brought on by the COVID-19 crisis, and all about his recent book, Perfect City.
Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordably so you can focus on doing what matters most--driving revenue and margin growth at www.realcustomerengagement.com
The Voice of Retail is also supported by Raange. Raange helps brick and mortar brands turn store visitors into digital customers. Learn how Raange added 1 million new subscribers to a retailer’s CRM in just 6 months by texting “Data” to 55055 and unlock the strategy to massive database growth.
In this episode I’m in Ottawa talking with Lee Valley Tools President & CEO Robin Lee and Jason Tassé, Chief Operating Officer about the rich heritage of this Canadian retailer, their unique retail format and adapting to the COVID-19 crisis with innovations such as the new Contactless Shopping Capability for Stores Across Canada
Next, veteran urban planner and author Joe Berridge talks about what makes our cities great, the current and potential impacts on cities with the massive changes happening today brought on by the COVID-19 crisis, and all about his recent book, Perfect City.
But first, let’s hear from Robin and Jason
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Thanks to Robin, Jason and Joe for being my guests, plus omNovos and Raange for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!