Michael Zabaneh, Vice President of Sustainability at the Retail Council of Canada, joins The Voice of Retail to explore how sustainability is reshaping retail operations. From extended producer responsibility and climate initiatives to supply chain challenges, Michael shares insights on how retailers can balance environmental goals with economic realities. He also previews the upcoming Retail Sustainability Conference, featuring global leaders from Costco and PepsiCo. A must-listen episode for retailers navigating regulatory pressures, consumer expectations, and sustainable growth.
In this episode of The Voice of Retail Podcast, host Michael LeBlanc sits down with Michael Zabaneh, Vice President, Sustainability at the Retail Council of Canada, for an in-depth discussion on the future of sustainability in Canadian retail. With over 15 years of experience spanning global recycling ventures, luxury brands, and corporate advocacy, Michael shares a front-row perspective on how environmental priorities are reshaping the retail industry.
Michael begins by unpacking the complexities of extended producer responsibility (EPR)—the regulatory framework shifting waste management costs from municipalities to producers and retailers. He explains how retailers are responsible not only for their private labels but also as first importers, making EPR compliance one of the most pressing and costly issues for Canadian retailers today. With more than 110 EPR programs across the country and compliance costs approaching $3 billion, this is a boardroom-level challenge with major implications for consumers and businesses alike.
The conversation also dives into how retailers are embedding sustainability into their core strategies. From cutting energy costs with smart temperature controls and LED lighting to integrating renewable energy and recycling programs, sustainability initiatives increasingly deliver both environmental and financial benefits. Michael emphasizes that for mid-sized and independent retailers, sustainability is no longer optional—procurement, supply chain decisions, and operational efficiencies must all reflect responsible practices.
Looking ahead, Michael previews the Retail Council of Canada’s Retail Sustainability Conference 2025, now expanded to a two-day format on October 29–30 in Toronto. With workshops on zero-emission vehicles and harmonizing EPR regulations across provinces, the event is designed to deliver solutions-oriented dialogue. Attendees will also hear from Sheri Flies, SVP Global Sustainability & Compliance at Costco, and Jim Andrew, EVP & Chief Sustainability Officer at PepsiCo, alongside panels featuring McDonald’s, Walmart, Loblaw, Unilever, and Procter & Gamble.
Michael highlights how this event has quickly become one of RCC’s flagship conferences, convening retailers, supply chain leaders, regulators, and governments to push forward practical solutions amidst economic uncertainty, climate commitments, and global plastic challenges.