The Voice of Retail

Roger Martin, top global strategist, Professor Emeritus and author on how retailers can survive COVID-19 and his new book "When More Is Not Better"

Episode Summary

In this special feature episode a full length interview with one of the sharpest minds in corporate strategy in the world - Roger Martin is my special guest.  One of the original founders of Monitor Company, transformative Dean of now the globally top ranked Rotman School of Business at University of Toronto, and author of many influential papers and books, Roger and I talk about the nature of strategy and where it has gone wrong,  the big bets retailers need to make to survive through the COVID-19 crisis, consumer habits versus loyalty, and his new book When More is Not Better: Overcoming America’s Obsession with Economic Efficiency coming out this September.

Episode Notes

Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and  sponsored by omNovos – Canada’s Retail Customer Engagement Solutions provider, combining data, software, and services to help retailers create and deliver real-time personalized content in your customers’ moments of truth.

In this special feature episode a full length interview with one of the sharpest minds in corporate strategy in the world - Roger Martin is my special guest.  One of the original founders of Monitor Company, transformative Dean of now the globally top ranked Rotman School of Business at University of Toronto, and author of many influential papers and books, Roger and I talk about the nature of strategy and where it has gone wrong,  the big bets retailers need to make to survive through the COVID-19 crisis, consumer habits versus loyalty, and his new book When More is Not Better: Overcoming America’s Obsession with Economic Efficiency coming out this September.

So lets jump right in to my interview with Roger Martin, live from Florida

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Thanks to Roger for being my guest on this episode, and my generous sponsor omNovos.  I’ll return next week with more great interviews and with the top retail stories from  Retail This Week.

That’s a wrap on this edition of The Voice of Retail.  If you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, please rate and review, and be sure and recommend to a friend or colleague in the retail industry.

I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn

Until next time, have a safe week!