In this episode I welcome back top global strategist and former Dean of the Rotman School of Business in Toronto, Roger Martin on the launch of his latest book "When More is Not Better: Overcoming America’s Obsession with Economic Efficiency” now available to purchase from your favourite book store. We catch up after the summer with his perspectives on retail strategy in the COVID era and the concept of pre-pandemic consumer habits as "rapidly decaying assets". Next listen in as I present a quick keynote on the state of retail and eCommerce in Canada, and then host a live and interactive discussion at the recent IAB Canada eCommerce summit with my good friend, colleague and mentor Ted Starkman, President & CEO of StreamCommerce after an introduction by the moderator for the day, Dominic Laforest, Integrated Account Manager, Corus Entertainment with additional commentary by Sonia Carreno, President at IAB Canada
Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos makes Personalization EASY by helping you connect with your customers, connect with your data, and connect with your systems. Learn HOW at www.realcustomerengagement.com.
In this episode I welcome back top global strategist and former Dean of the Rotman School of Business in Toronto, Roger Martin on the launch of his latest book "When More is Not Better: Overcoming America’s Obsession with Economic Efficiency” now available to purchase from your favourite book store. We catch up after the summer with his perspectives on retail strategy in the COVID era and the concept of pre-pandemic consumer habits as "rapidly decaying assets".
https://www.chapters.indigo.ca/en-ca/books/when-more-is-not-better/9781647820060-item.html?ikwid=when+more+is+not+better&ikwsec=Home&ikwidx=0#algoliaQueryId=f11faf27ac575b9926f6a2d48125e92c
Register for the Harry Rosen "Set the Tone" "Set The Tone" new webinar series to help us stay confident during uncertainty! Register here: https://webinar.ringcentral.com/webinar/register/WN_GUHa4A7VTYOx2WL3_LzVQg
Next listen in as I present a quick keynote on the state of retail and eCommerce in Canada, and then host a live and interactive discussion at the recent IAB Canada eCommerce summit with my good friend, colleague and mentor Ted Starkman, President & CEO of StreamCommerce after an introduction by the moderator for the day, Dominic Laforest, Integrated Account Manager, Corus Entertainment with additional commentary by Sonia Carreno, President at IAB Canada
But first, let’s check in with global strategist and author Roger Martin
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Thanks to Roger, IAB, and of course Ted Starkman for being my guests, and omNovos for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!