In this episode, the “thee amigos”; myself, #STORE2019 main-stage keynote speaker and Forbes contributing writer Steve Dennis and retail strategist Carl Boutet mix it up in the Purolator Podcasting Studio after the Excellence in Retail gala awards. We talk tech, north-south retail, the collapse of the middle, bifurcation, success at the high-end, the world’s slowest liquidation sale, the customer trapeze, and retail success stories. Then an interview with retail brand marketing legend and Retail Council of Canada Retail Hall of Fame (2013) John Torella who between being the CMO for Eaton’s, then on the agency side, and finally almost 30 years advising retailers at the highest strategic level, reflects on a rich career and the changes and pace of chance in the modern retail environment.
Welcome to the Voice of Retail for the week of July 8, 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada.
In this episode, the “thee amigos”; myself, #STORE2019 main-stage keynote speaker and Forbes contributing writer Steve Dennis and retail strategist Carl Boutet mix it up in the Purolator Podcasting Studio after the Excellence in Retail gala awards. We talk tech, north-south retail, the collapse of the middle, bifurcation, success at the high-end, the world’s slowest liquidation sale, the customer trapeze, and retail success stories.
Then an interview with retail brand marketing legend and Retail Council of Canada Retail Hall of Fame member John Torella who between being the CMO for Eaton’s, then on the agency side, and finally almost 30 years advising retailers at the highest strategic level, reflects on a rich career and the changes and pace of chance in the modern retail environment.
Next we’ll cover off Retail This Week including Vancouver becoming a global launch pad for international retail brands, Empire fights back with innovation, swapping chairs at Giant Tiger, Korean brand Innisfree launches retail in Canada, Lululemon’s new 20,000 square foot Chicago store, Microsoft retail learns from 5th avenue for Oxford Circus store, Bad Boy getting bigger and badder, AI powered retail sustainability, and how green is your shipping.
But first, let’s listen in to my up close and interactive chat with Steve Dennis and Carl Boutet from Purolator Podcasting Studio right after the RCC Excellence in Retail award gala.
Thanks to Steve, Carl and John for being my guests this week, now let’s hit the highlights from Retail This Week eNewsletter, biggest retail weekly in Canada and you can subscribe on www.retailcouncil.org for free.
That’s a wrap on this edition of The Voice of Retail, if you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, and be sure and recommend to a friend or colleague in the retail industry. You can also ask your favourite home devices, Amazon Echo, Google home to play the most recent edition.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a great week!